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Shipping & Returns

Shipping Policy

Shipping charges are clearly visible to you at checkout page of our website before you enter your payment. 

We use DTDC Express Limited & Maruti Courier for small & Medium packages under Rs.5000 INR and Bluedart for larger packages over Rs.5000 INR.
 

Delivery Time Line : 
Delivery time may vary from 2 to 5 days in PAN India and one to four weeks for international orders depending on the distance. (International courier Charges on actual)

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Local Delivery (Within Mumbai) : 

Minimum Time : 4 hrs 

Maximum Time : Next day

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Intra State Delivery (Within Maharashtra) : 

Minimum Time : 1 day

Maximum Time : 3 days

 

All India Delivery :

Minimum Time : 2day

Maximum Time : 7 days


Orders ship within 24-business hours. Orders placed on Fridays, holidays or on weekends will be shipped the following business day.

Once your order ships we will email your tracking number to the email address you provide to us when placing your order on our website. 

If you have any questions about shipping, your order or anything else you are welcome to send us an email at any time to info@vaamika.com. Our friendly customer service representatives usually reply within 1 hour during our business hours.

Return & Cancellation Policy

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  • Any cancellations to the order shall be made before the order is sent for shipping, to claim refund of the paid amount. No refund shall be made once the product is being shipped.

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  • Cancellation of order shall be made with mail with Subject:” Cancellation Request” and sent to info@vaamika.com

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E-Mail shall contain following details:-

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  1. Order ID:

  2. Cancellation Reason:

  3. Cancellation shall be initiated after formal order cancellation request is received at info@vaamika.com and amount will be credited in the same account from where it’s deducted within 7 to 10 days.

  4. In case of Cancellation, bank transaction charge will be applicable and paid by customer.

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Refund policy

1. Refund shall be made under following conditions: 

  • Order was cancelled. 

  • Order was not delivered to the recipient. (This does not include the case for unfounded recipient) 

  • If there is any complaint regarding the quality of the product being delivered, we will enquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced. 

2. A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer; we are not liable for any loss or claim beyond the amount actually paid by customer.

3. Any discounted or exempted amount cannot be claimed for refund.


4. Any extra amount credited to www.vaamika.com account may be considered for order enhancement but will not be refundable.


5. In all matters concerning Cancellation and refund Online Delivery shall have the deciding hand.


6. Online Delivery may amend its Cancellation and Refund Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.


7. Cancellation shall be initiated after formal order cancellation request is received at info@vaamika.com. The amount will be credited in the same account from where it’s deducted within 7 to 10 days.


Return policy

It is understood between www.vaamika.com that returns be accepted and calculated within select parameters:- 

  1. Any returns due to default of the company of damaged product or bad product quality will be taken into the consideration.

  2. However www.vaamika.com will enquire about this and take action against it.

  3. Any returns due to default of the company of damaged product or bad product quality will be taken into the consideration. 

  4. Return should reach as before 10 days from the date Purchase. 

  5. Shipping cost for return product should be borne by the customer at their own risk.

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